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Scanning through rdp how to#

It appears that the cause of the problem is that the USB barcode scanner isn't being "re-directed" to the Remote Desktop session. Unfortunately, we are not aware of any workarounds or resolutions to this issue. The AnywhereUSB, by design, should perform like any other USB hub or USB port, and should not be expected to fix an existing issue that would also be seen using any other USB hub or USB port. We observed that the scanned data gets output to the actual/local console of the computer instead of the Remote Desktop session. We think that RDP is the cause of the problem because, from what we observed in our own testing, the same issue happens even if you bypass the AnywhereUSB and connect the USB barcode scanner directly to the computer. A simple test is to run Microsoft Notepad, scan a barcode, and confirm that the barcode data appears in Notepad. To prove this, connect a USB barcode scanner to an AnywhereUSB, log into the actual/local console (NOT through RDP) of the host computer and try using the barcode scanner. To resolve this issue, reduce the resolution or crop the image to a smaller size and scan again.This is a known issue and we have concluded that RDP (Remote Desktop) is the culprit.ĪnywhereUSBs, like other USB hubs, are compatible with USB barcode scanners. If you minimize the remote desktop, an error message might appear on the local client system, notifying you that the resolution is set too high. In this case, you might see the scanning progress indicator freeze, or the scanner application might exit unexpectedly. Scanning too large an image or scanning at too high a resolution might not work.Horizon Client for Linux does not support the Client (Native Scanning Properties dialog, if supported) option. To display the TWAIN Scanner Properties dialog box on the remote desktop, click the Preferences option in the scanner icon menu and select the Agent (VMware Scanning Properties dialog) check box.For those scanners that do not display settings options, you can use the Preferences option in the scanner icon menu and select the Force the TWAIN Scanning Properties dialog option. Most scanners display a scanner settings dialog box by default, but some do not.

Scanning through rdp how to#

To select options to control image compression or determine how to select the default scanner, click the Preferences option in the scanner icon menu and select the Compression or Defaults tab.

To display the actual scanner names rather than VMware Virtual nnn scanner, click the Preferences option in the scanner icon menu and select the Use vendor defined names for TWAIN scanners check box.

If you want the TWAIN Scanning Properties dialog box to appear even if a scanning application does not display the scanning dialog box, click the Preferences option in the scanner icon menu and select the Force the TWAIN Scanning Properties dialog check box.

The scanner icon also does not appear on local client systems that do not support this feature. If the scanner icon is not present, the scanner redirection feature is either disabled or not installed on the remote desktop.

If the menu that appears does not list any scanners, an incompatible scanner is connected to the local client system. Scanner redirection works without any further configuration.

Note: You do not need to use the menu that appears when you click the scanner icon.